MobileLawUSA Case Study:
Robert K. Rainer, P.C. and
Rainer, Walsh & O'Connor, LLP

"We had several goals in mind when we launched the MobileLawUSA solution," explained Robert K. Rainer.

"In June of 1999, we had a very successful business model and a nice flow of new personal injury cases into the practice. At that time we employed 4 claims adjusters and 8 lawyers. Our new case flow was approximately 75 new cases per month. We had three offices (in Boston, Revere and New Bedford). Our plan was to reduce our overhead by closing our two satellite offices in Boston and New Bedford without reducing our new case intake operations.

To meet this goal we launched MobileLawUSA and we've never looked back. While greatly reducing our overhead, our new case operations have increased to approximately 110 new cases per month as of 2002. We have closed our satellite offices, saving us hundreds of thousands of dollars a year in rent and personnel. Our advertising budget has not increased during this transition­ so our average cost of client acquisition has dropped by 25%.

Our law firm has grown into two law firms (Robert K. Rainer, P.C. and Rainer, Walsh & O'Connor, LLP) with a combined staff of 5 adjusters and 11 lawyers. Our healthy, steady growth is directly related to MobileLawUSA."